Frequently Asked Questions
How much does it cost to build an e-commerce store?
A professional e-commerce store typically starts from EUR 3,500. The final cost depends on platform, catalogue, variants, payments, shipping, integrations, data migration, and checkout customisation.
Which e-commerce platform is the best?
It depends on the operating model. Shopify is suitable when stability, fast launch, and simplified management matter; WooCommerce is useful when WordPress is central to the site; a custom solution makes sense for B2B, marketplaces, configurators, or non-standard flows.
Can I manage my e-commerce store on my own?
Yes. The store is configured with an admin panel for products, prices, content, promotions, and orders. Training and the exact activities you can manage independently are defined in the project.
Are payments, shipping, and invoicing included?
We configure them when they are included in the proposal. We can integrate payment gateways, shipping methods, notifications, transactional emails, and management systems; commissions, subscriptions, and third-party services remain separate.
Can you migrate catalogue, customers, and orders from another system?
Yes, after checking data quality, catalogue structure, and access to the existing platform. Migration can include products, images, variants, customers, orders, and SEO redirects, but it must always be planned to avoid data or traffic loss.
Who owns the store and the data?
Ownership, admin access, theme or custom-code handover, and data portability are stated in the proposal and contract. Shopify, WooCommerce plugins, apps, and cloud services remain subject to their respective licence terms.
Do you handle optimisation and maintenance after launch?
Yes, when included in the proposal. We can handle technical monitoring, updates, backups, SEO optimisation, conversion analysis, and progressive improvements to catalogue, checkout, and automations.
Which platform do you recommend for selling online in Matera?
For most retail businesses we recommend Shopify for ease of management, or WooCommerce for maximum customization flexibility. We evaluate the ideal solution based on your catalog and budget.
How are shipping and logistics managed for the online store?
We configure automatic shipping cost calculations with major carriers (TNT, GLS, DHL) and automate label printing. We can also set up special rates for local delivery within Matera.
How can we promote our Matera e-commerce to sell abroad?
We implement multilingual SEO strategies to intercept international searches and integrate the store with marketing channels like Google Merchant Center, Meta (Instagram/Facebook Shopping), and email marketing campaigns.
