Custom Customer Management and Requests Software
The commercial engine of your company. Manage leads, deals, and customers with a tool built around your sales methodology, not the other way around.
Custom Lead and Pipeline Management
A generic CRM forces your sales team to adapt to rigid, pre-packaged processes. Our Custom CRM solution is modeled around your exact sales workflow, automating lead insertion and tracking every single interaction from the first contact to the contract signature.
Visual pipelines allow you to monitor the status of each deal in real time, immediately identifying bottlenecks and providing the team with the ideal tools to convert more in less time.
360° Customer View and ERP Integration
Unify customer records, order history, email exchanges, appointments, and support tickets into a single centralized interface. Thanks to solid API integrations, your CRM communicates constantly with your enterprise resource planning (ERP) software, synchronizing billing and inventory without data duplication.
This ensures total alignment between your sales and customer care departments, improving customer satisfaction and minimizing operational errors.
Automation and Commercial Intelligence
Eliminate repetitive tasks that take up valuable time for your sales representatives. Configure automatic lead assignment, email reminders based on customer actions, and periodic sales reports sent directly to management.
Integrated Business Intelligence analyzes past performance to offer you accurate revenue forecasts, helping you plan future investments with real data at hand.
Demonstration example with simulated data
Demonstration example with simulated data
Sales Performance (Qualified Leads 2024)
Lead Sources
Recent Integrations and Pipeline Setup
| Project ID | Client | CRM Module | Status | Value |
|---|---|---|---|---|
| #CRM-2210 | Manufacturing Group S.p.A. | ERP Integration + Pipeline | Completed | € 8,500 |
| #CRM-2211 | Rossi Distribution | Sales Force Mobile App | In Progress | € 5,200 |
| #CRM-2212 | Digital Service S.r.l. | Marketing Automation & Lead | Completed | € 4,800 |
Development and Engineering Timeline
Strategic analysis of your commercial processes and custom CRM development typically require 5 to 9 weeks of work. This includes mapping your sales workflows, database architecture, user interface design (UI/UX), and training your sales representatives. We create a tool that fits your people, drastically reducing adoption time.
Ready to centralize and automate your sales flows?
Why a Custom CRM
Generic CRMs force your company to adapt to their processes. A custom CRM is modeled on your workflow, reducing friction and increasing adoption by the sales team.
Flexible Pipelines
Create infinite sales pipelines with specific stages for your products or services. Set up automation for status changes and follow-ups.
360-Degree Customer View
A customer file that unifies interactions, historical revenue, support tickets, and communications. Everything at hand in a single interface.
Marketing and Sales Automation
Automatic lead assignment, dynamic email templates, follow-up notifications, and scheduled tasks for sales representatives.
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Frequently Asked Questions
Does the CRM integrate with my management software?
Absolutely yes. We create bidirectional bridges between the CRM and your management system (or ERP) to synchronize customer records and orders in real time.
Can mobile agents use it on smartphones?
Yes, we develop mobile-first interfaces or specific PWAs for sales representatives working in the field.
Where does my data reside?
Unlike American SaaS solutions, we can install the CRM on dedicated European cloud servers or on company servers (on-premise) for maximum control.